FAQ and Shipping Info

FREE Shipping on orders over $50. (This applies to US customers only, via USPS First Class Mail)

Please note, we strive to mail out all orders in 1 to 2 days. USPS does NOT guarantee delivery dates, they instead give a range of expected delivery. Please use your tracking number to look for updates on arrival times, we unfortunately do not have any additional access to shipping information.

Please see below for some answers to frequently asked questions. If you need help with something that is not answered here, please email us at info@bakeartstencils.com.

We currently ship our cookie stencils, cookie cutters, and other cookie decorating tools within the USA, Canada, Australia and several other locations throughout the world. Most orders ship within 1-2 business days. Shipping cost is based off your order amount. USPS First Class and Priority Mail is offered within the USA. 

Please note:

• We can not guarantee the postal service delivery times.
• Once an order is shipped, you will receive an email with Tracking Information. Please use this to inquire about your delivery. Unfortunately we will not have any additional information to provide you.
• According to USPS website, Priority Mail shipping time averages 2-3 business days, but is NOT guaranteed. First Class Mail shipping time averages 2-7 days. International First Class Mail shipping time averages 7-21 days. These ranges are in addition to the time it takes for us to process your orders.
• We are not responsible for delayed or lost items. Please contact the carrier directly (USPS or UPS) with the tracking number provided in your shipping email. 

Weather events, natural disasters, and busy holiday seasons can have an effect on the mail system's delivery times. We are not responsible for any time delays, custom fees, or any delays due to the international customs process. 

FREE Shipping is offered on orders over a specific dollar amount: 

US orders over $50.00 ships free. (via USPS First Class Mail)

Read more about shipping information. 

Frequently Asked Questions

What type of stencils do you make?

-We design and manufactures stencils for cookies, cakes, chocolate covered Oreos, macarons and more! Our cookie stencils are food safe and can also be used for craft projects, soap products, dog and pet treats, and much more! 

Are your Cookie Stencils food safe?

-Yes! Our cookie stencils are made of a food grade plastic. The material has a matte finish and is 5 mil thick. The material we use offers both flexibility for ease of use and durability for repeat usage.

Where do you ship to?

-We currently ship orders within the US, Canada, Australia and several other locations throughout the world. Outside of these areas, send us an email at info@bakeartstencils.com so we can quote you specific rates to your location. 

What is your shipping time?

-We try our best to get your orders shipped out quickly. Most orders ship within 1 to 2 business days. Please plan ahead for busy holiday times. We offer regular USPS and Priority Shipping. (Please note, USPS only guarantees Overnight Express Mail.) We are located in Tampa, FL, USA. 

Do you offer Wholesale orders?

-Yes! Our Cookie Stencils and More are available for Wholesale Orders. Please email us at info@bakeartstencils.com to inquire. 

How do I wash my Cookie Stencils?

-After creating your BakeArt, please gently wash your stencils with warm water and lay them flat to dry. You may also pat them dry between towels.

Do you offer a Rewards Program?

-Yes! Find our BakeArt Rewards tab on the bottom right of our website. Earn 200 points by creating an account and 5 points for every $1 spent. You can also earn points by signing up for emails, following us on social media and referring a friend! Points can be redeemed for vouchers and free gifts!

Do you make Cake Stencils, too?

-Yes! Shop our Cake Stencil Collection for our designs and patterns made into the perfect sizes for easily decorating your cake tiers. Don't see the design you want in a cake stencil size? Please send us an inquiry and we can make it for you! info@bakeartstencils.com 

Can BakeArt's stencils be used for arts & crafts projects, too?

-Of course! You can bake up some art, paint up some art… the creative possibilities are endless! We have clients use our stencils for decorating culinary items, for stenciling bath bombs and much more! 

Do you offer discounts and promo codes for your cookie stencils?

-We do! Click here to learn more about our cookie stencil promo and sales. 

Can your Cookie Stencils be used with Stencil Genie products?

-Yes! You can order any of our Cookie Stencil designs on our 5.5” x 5.5” template. This size template is designed to work with the Stencil Genie holder. We also sell Stencil Genie products in our Baking Tools Collection! (Please note that the stencil design is the same size on our Circle Templates and 5.5" x 5.5" Templates)

Our Cookie Stencils also work with Sweet Sugarbelle's Stencil Snap Holder!

I see a stencil that I like, but can I get it made for a different size cookie or cake?

-Most of the time we can adjust the sizing of our cookie stencil designs. Please email us at info@bakeartstencils.com with the specific size you are needing. 

- We can also adjust the sizing of our patterned cookie stencils to easily decorate your cake tiers!

What is your privacy policy?

BakeArt Stencils will not sell of your information to anyone. The information you provide is solely used to process orders. Your billing information is never saved. Your credit card number and / or billing account numbers, expiration date, and CVV that are used to process your order are stored on Shopify's encrypted server for billing purposes only. Our employees, including the owner of our company, do not have access to your credit card information. 

Do you make custom Cookie Stencils? 

We are not currently take custom orders. We would love to hear your design request and ideas! email your inquiry to info@bakeartstencils.com (Please note, we are not able make any trademarked or licensed stencils like Disney characters or sports teams.)

Do you supply cookie stencils for cookie decorating classes?

Most definitely! Please contact us for information on discounts for bulk orders of a stencil design. 

Do you make Paint Your Own Cookie Stencils? 

Yes, please check out our full line of PYO Cookie Stencils for celebrating birthdays, special events, and holidays! With over 225 PYO Cookie Stencil designs, we're sure to have the perfect one for your occasion! We also sell Paint Your Own Cookie Cutters, and PYO Paint Palettes, brushes and more!

What is your return policy?

All sales are final. Please contact us right away though if you receive a damaged item.

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