Please see below for some answers to frequently asked questions. If you need help with something that is not answered here, please email us at email@example.com.
We currently ship our cookie stencils, cookie cutters, and other baking tools within the USA, Canada, Europe, Australia, South America, and pretty much Worldwide. Most orders ship within 1-2 business days. Shipping cost is based off your order amount. Regular Mail and Priority Mail is offered within the USA.
Always contact us directly at firstname.lastname@example.org if you're in need of a rush order. We know those last minute cookie orders come about and we will do our best to get cookie stencils and baking products in the mail to you ASAP. Per request, we also offer USPS Priority Mail Express (overnight delivery).
Please note that we can not guarantee the postal service delivery times. According to USPS website, Priority Mail is 2-3 business days. Weather events, natural disasters, and busy holiday seasons can have an effect on the mail system's delivery times. We are not responsible for any time delays, custom fees, or any delays due to the international customs process. *Please expect shipping time delays with the United States Postal Service due to Covid-19.
FREE Shipping is offered on orders over a specific dollar amount:
US orders over $25.00 ships free. (via USPS First Class Mail)
Canada orders over $50.00 ships free. (via USPS First Class International Mail)
Australia, Europe, and South America orders over $100.00 ships free. (via USPS First Class International Mail)
Read more about shipping information.
Frequently Asked Questions
What type of stencils do you make?
-We design and manufactures stencils for cookies, cakes, chocolate covered Oreos, macarons and more! Our cookie stencils are food safe and can also be used for craft projects, soap products, dog and pet treats, and much more!
Are your Cookie Stencils food safe?
-Yes! Our cookie stencils are made of a food grade plastic. The material has a matte finish and is 5 mil thick. The material we use offers both flexibility for ease of use and durability for repeat usage.
Where do you ship to?
-We currently ship orders within the US, Canada, Europe, Australia, & South America. Outside of these areas, send us an email at email@example.com so we can quote you specific rates to your location.
What is your shipping time?
-We try our best to get your orders shipped out quickly. Most orders ship within 1 business day. Please plan ahead for busy holiday times. We offer regular USPS and Priority Shipping. (Please note, USPS only guarantees Overnight Mail.) We are located in Tampa, FL, USA.
Do you offer Wholesale orders?
-Yes! Our Cookie Stencils and More are available for Wholesale Orders. Please email us at firstname.lastname@example.org to inquire.
How do I wash my Cookie Stencils?
-After creating your BakeArt, please gently wash your stencils with warm water and lay them flat to dry. You may also pat them dry between towels.
Do you make Cake Stencils, too?
-Yes! Shop our Cake Stencil Collection for our designs and patterns made into the perfect sizes for easily decorating your cake tiers. Don't see the design you want in a cake stencil size? Please send us an inquiry and we can make it for you! email@example.com
Can BakeArt's stencils be used for arts & crafts projects, too?
-Of course! You can bake up some art, paint up some art… the creative possibilities are endless! We have clients use our stencils for decorating culinary items, for stenciling bath bombs and much more!
Do you offer discounts and promo codes for your cookie stencils?
Can your Cookie Stencils be used with Stencil Genie products?
-Yes! You can order any of our Cookie Stencil designs on our 5.5” x 5.5” template. This size template is designed to work with the Stencil Genie holder. We also sell Stencil Genie products in our Baking Tools Collection! (Please note that the stencil design is the same size on our Circle Templates and 5.5" x 5.5" Templates)
Our Cookie Stencils also work with Sweet Sugarbelle's Stencil Snap Holder!
I see a stencil that I like, but can I get it made for a different size cookie or cake?
-Most of the time we can adjust the sizing of our cookie stencil designs. Please email us at firstname.lastname@example.org with the specific size you are needing.
- We can also adjust the sizing of our patterned cookie stencils to easily decorate your cake tiers!
BakeArt Stencils will not sell of your information to anyone. The information you provide is solely used to process orders. Your billing information is never saved. Your credit card number and / or billing account numbers, expiration date, and CVV that are used to process your order are stored on Shopify's encrypted server for billing purposes only. Our employees, including the owner of our company, do not have access to your credit card information.
Do you make custom Cookie Stencils?
-Yes! We make Custom Cookie Stencils! Our process is that we discuss with you over email the design that you are looking for and will also give you a quote for the design time and cut stencil(s). We will then email you a sample screenshot for review and approval. Once we receive your approval, we send you a custom invoice. We do not collect any payment until you approve!
(Please note, we are not able make any trademarked or licensed stencils like Disney characters or sports teams.)
Do you supply cookie stencils for cookie decorating classes?
Most definitely! Please contact us for information on discounts for bulk orders of a stencil design.
Do you make Paint Your Own Cookie Stencils?
Yes, please check out our full line of PYO Cookie Stencils for celebrating birthdays, special events, and holidays! We also sell Paint Your Own Cookie Cutters that coordinate with our stencils.
What is your return policy?
All sales are final. Please contact us right away though if you receive a damaged item.
Do you like to see photos of your clients BakeArt?
Absolutely! We are always amazed at the different ideas and results that can come from one cookie stencil. It gives us inspiration to keep designing more stencils! We even have a BakeArt Gallery on our website to display your photos!
Follow us on Instagram, Facebook and Pinterest. Share your photos with us and watch for them to be featured!